…Discusses resident care needs with care givers, including physician, nursing, social services, therapy, dietary, and activity staff. Reviews information from

…The successful candidate will be capable and self-motivated to deliver and support high-quality solutions, including requirements definition to concept design, though

…review. Discusses resident care needs with caregivers, including physician, nursing, social services, therapy, dietary, and activity staff. Reviews information from

…seeks feedback Thorough knowledge of NICE IEX WFM (centralized, multi- media , multi-site) preferred Comprehensive understanding of contact center metrics Proficiency

…seeks feedback * Thorough knowledge of NICE IEX WFM (centralized, multi- media , multi-site) preferred * Comprehensive understanding of contact center metrics *