…Client community. Document changes in the appropriate user manuals and other media . Participate in User Forum meetings. Skills Required: In-depth experience with the

…seeks feedback * Thorough knowledge of NICE IEX WFM (centralized, multi- media , multi-site) preferred * Comprehensive understanding of contact center metrics *

…edge in the industry. Whether you are an experienced life agent, salesperson, recent college graduate , or someone looking for a part-time opportunity, we offer

…(eg, Adobe Captivate, Articulate 360, Lectora, etc.). The Developer will incorporate media components such as videos, images, animations or interactive elements into

…Business or Marketing * Effective communication skills, both written and verbal * Internship or related work experience in a customer facing role preferred * Results