…seeks feedback Thorough knowledge of NICE IEX WFM (centralized, multi- media , multi-site) preferred Comprehensive understanding of contact center metrics Proficiency

…This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online

…maintaining and tracking Release Management records including CI version(s), media type, supporting materials, destination, receiving party, acceptance criteria,

…a Bachelor's degree in an applicable field plus one full academic year of graduate education in the specialized field. or, a bachelor's degree in a specialized field

…vision401(k) plan with employee contribution opportunitiesPaid time off, including holidays529 college savings program Make the most of your experience! Apply now!