As the largest not-for-profit health care system serving Michigan, we offer a world of opportunity within our expansive system. We have more nationally...

…seeks feedback * Thorough knowledge of NICE IEX WFM (centralized, multi- media , multi-site) preferred * Comprehensive understanding of contact center metrics *

…This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online

…maintaining and tracking Release Management records including CI version(s), media type, supporting materials, destination, receiving party, acceptance criteria,

…reimbursement program, work flex policy, equipment rental program, paid volunteer opportunities, community non-profit donation match, along with paid vacation,

…vision401(k) plan with employee contribution opportunitiesPaid time off, including holidays529 college savings program Make the most of your experience! Apply now!