Apprenticeship – Document Control and Artificial Intelligence Administrator (F/M)

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

As a member of our Worldline Group Quality Team, you will contribute to optimization of Process documentation and Management System site.

You will support the team to reinforce our capacity to ensure day-to-day activities : documents controlling, certifications management and process governance.

You will be in charge of some SharePoint and Power BI administration projects and will be a force of proposal during the conception phases.

This mission, at the Group level, is at the heart of the business, management & support Processes.

You will have the opportunity to understand the complex mechanisms of a company the size of Worldline

and to establish a broad, international network within the company and gather insights into the different areas.

Day-to-Day Responsibilities​

Document control

Support document owners for the review, control and approval of regulated documents (policies, processes, procedures)

• the documentation based on existing Worldline templates and requirements (roles and responsibilities, flow charts, KPIs …)
• proactively and reminddocument owners about outdated documents and reviews needed

Report on the progress and issues encountered

…

Artificial Intelligence administration

• GPT content maintenance (creation, update and deletion of regulated documents versions) for the Worldline Management System
• creation and test of new contents(FAQ, URL locations, …)
• of users(ChatGPT user guideline, contents scope, …)
• with Worldline AI team(for level 2 technical assistance)
• of user feedbacks(demands, testimonials, defects, improvement proposals, …)

Tools :

SharePoint, Word, Excel, Power Point

Who Are We Looking For

• strong written and communication skills with English as the mandatory written/spoken language
• able to work in multi-cultural (FR, BE, UK, DE, ES, India, …) and multi-disciplinary environment (Quality, Security, Risk, Compliance, Human Resources, Finance, Legal, …)
• relational, curiosity, adaptability and pragmatism
• in documentation management and Artificial Intelligence

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid.

On top of that, you will also:

Annual bonus (Vacation, participation & profit-sharing...)

32 days paid vacation

50% reimbursement of transportation costs

CSE (Trips, leisure subsidies...)

Taking part in sporting events (Corporate Games...)

Teleworking agreement

Access to our company restaurant OR Luncheon voucher = Rennes

Health Insurance

Wellbeing@Worldline approach

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at https://jobs.worldline.com/