Level III support engineer (M/F)

Joining Davidson not only means joining a group of 3,000 consultants in 6 countries and 2 continents, but also joining a company that has been voted a Great Place To Work France and Europe by its employees for no less than 4 years, as well as one of the largest B Corps in France, named Best in the World in the employees" category in 2022! (B Corps" form a community of companies that have decided not to be the best in the world but the best FOR the world).

Because our development is based on strong principles:

• Deep respect for all our stakeholders: consultants, customers and suppliers. Because if work can't buy you happiness", it can however cause unhappiness. Therefore, we are committed to listening and acting honestly.
• Equal opportunities in the processing of our applications and in the career management of our employees. We believe in a workplace where gender equality, inclusion and diversity are the norm.
• A minimal environmental impact and a maximum societal impact. That's why, beyond the work you'll be carrying out, you'll also be able to contribute to projects that Davidson supports: international solidarity work (with Planète Urgence), volunteering with charities (each Davidsonian has 3 days a year to work with them), supporting students from underprivileged backgrounds (with Article 1), investing in startups developing innovative solutions, collective and individual actions to reduce our carbon footprint, etc.
• Adhocratic management based on the implementation of the principles of horizontal company" and tribal management". One important detail on this last point: well-being at work is a luxury that we must be able to grant ourselves by being a solid" company. For Davidsonians, this means combining initiative, commitment and professionalism. Because talent without work is nothing". And it encourages us to recruit .. who are better than us...

We encourage applications from people with disabilities, and we are committed to meeting their specific needs in the best possible way.

Mission / Profile

You will be a level 3 support engineer on some aspect of the fixed or mobile network, and will be working for manufacturers or network operators.

We have several positions available in the following areas:

• RAN
• Core equipment: IMS, PS, CS
• IP networks

There are a wide variety of project types, but your scope of activity will generally include:

• Producing test strategies and test logs
• Approving equipment, managing acceptance processes
• Analysing problems and making recommendations for their resolution
• Implementing provisional workarounds ahead of a definitive fix
• Network roll-outs
• Level 2 team support
• Drafting installation and troubleshooting methods

Skills (pre-existing or to be acquired)

• Good technical knowledge in one of the aforementioned fields
• Very fast learner
• Decisive
• The ability to script or produce small automation applets is a plus

Talents/soft skills

• Team player and natural teacher
• Curious
• Thorough
• Positive attitude
• Able to keep your head when all about you are losing theirs
• Technical English required

Location: Toulouse, FR

Posted Date: 5/1/2024