Documentation Controller

Requirements: Grade 12 (Essential) Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable) A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related) After hours availability is essential Ability to identify the needs in the team and assist where needed To have working knowledge of Google Workspace / Excel / Inttra To have the ability to read and interpret shipping documentation Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines Strong organisational and communication skills to manage workload and prioritise Attention to detail and accuracy Fast learner in internal and external computer systems and processes Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment Responsibilities: Open files on systems and upload supporting documentation Accurately capture consignee instructions on systems Ensure that final file covers are received from the Ops team before vessel sailing Shipping instructions are submitted to the shipping lines as per the deadlines Prepare, process and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes. In accordance with required legislation Ensure that the client updates that shippers, contacts and instructions on systems and guide clients when needed Ensure that completed documents are available on systems Systems are updated and accurate at all times Relevant additional comments are made on systems. E.g costs / delays Complete additional invoices information / comments / requests or Form 7’s within 30 days of vessel departure Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments Interact and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries Perform all duties in line with the companies documentation KPI’s Minimum annual volume of 600 containers complexity dependent

Location: Stellenbosch, ZA

Posted Date: 4/26/2024