Back Office Support

Requirements: Matric Previous experience in an office/Admin/Support role Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge). Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5pm and fast paced. Responsibilities: Daily coverage : On a daily basis the following tasks need to happen: Email proposals send to contact lists from Linkedin, Facebook, and other platforms. Follow up on email sent within one week with a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required. Daily follow-up on up previous days LinkedIn newly accepted invites with an email and telephone call. Social Media Adverts Facebook, Linked and other platforms on a daily basis. A minimum amount of adverts to be placed daily will apply. Assisting with daily quotes for clients and private clients and general customer liaison. Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide. There will be an opportunity to engage in new sales/rental activities as part of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin: Handling the administrative requirements of orders. Assist with all billing on a monthly basis. Customer and office liaison during the ordering, delivery and/or installation process. Keeping a quote register/list that needs to be checked weekly and followed up on. Maintain a list of all Agents activities on a weekly and monthly basis, where they have marketed and to whom. Operational expectations: Geographical area coverage: This is across the country, and customer engagement will be via mobile phone calls and/or email. Required: Need to be methodical in their work approach. Pay attention to detail. Be able to reason for themselves. Can communicate to customers and management effectively and clearly. Communicate in a professional manner, always. Good MS Office skills, especially Outlook, Excel, and MS Word (good working knowledge). Be tech-savvy, and be familiar with Facebook, Linkedin, and Google searching. Be diligent with their work, and have pride in what they do. Take instruction and follow it through, without having to be checked up upon frequently. Have a can do approach. Someone who can cope in a fast-paced environment. This position is not suitable for a person with extensive family commitments as it is hands-on from 8 am to 5pm and fast paced. Salary: R20 000 gross No benefits

Location: Cape Town City Centre, ZA

Posted Date: 4/25/2024