Client Partner

Client Partner (H/F) - Paris

ABOUT US

YKONE is a global influence marketing-led group with a creative DNA, empowered by data. Since 2008, we have been helping iconic brands from the travel, fashion, luxury and beauty industries to connect with, engage or grow their audience through crafted stories and spread by powerful and creative influencers. Our clients include Nespresso, Boss, Clarins Group, TAG Heuer, Estée Lauder Group, Chopard, Prada, Shiseido… as well as several Tourism Offices in the world (Visit Abu Dhabi, Visit Turkey, Visit the USA…). As a group, YKONE fosters a responsible attitude by engaging committed actions: client’s satisfaction, diversity & inclusion, environmental sensitization and carbon footprint calculation. Headquartered in Paris, YKONE has offices in Milan, Dubai, Berlin, Munich, Abu Dhabi, Geneva, Riyadh, Hong Kong, Shanghai and Las Vegas.

YOUR MISSION

Your role as Client Partner, International will be to ensure trust and excellence in delivery to our clients and be the trusted advisor. Through this, you’ll work on strategy & creative proposals, oversee the project management team on campaign execution and develop the accounts and client business.

You will be responsible for the following:

• Client partnership: manage & develop client accounts to establish and maintain excellent relationships: ensure trust and satisfactions, anticipate requests, find solutions, act proactively on in order to be the trusted advisor.
• Management: manage the team set up for each project, oversee project management team on campaign execution to ensure excellence in execution, ensure projects are delivered on time and in accordance with the agreed upon scope of work and with the expected KPIs, deliverables & objectives.
• Communication: liaise between clients and internal cross functional teams to ensure respect of deadlines for successful projects from strategy to creation, to execution, budget, evaluation, reporting.
• Business: help develop the client business on the long term, understanding the agency’s services, expertises & developments.
• Strategy: lead the team during pitches / RFPs, gather brief, schedule brainstorming, align on strategy, orchestrate the pitch timeline and delivery of work. Support in the development and implementation of the agency’s strategic vision.
• Finance: build budget proposals, oversee project budget & follow up, prepare auditing documents and invoicing.
• Network: develop long term partnerships with influencers & talent agencies.

WORK EXPERIENCE & EDUCATION

• You have 6-7 years of professional experience in a communications agency
• Bachelor's or Master's degree in Marketing/Communications
• You have several experiences working in an international environment with many cultures
• You have a perfect understanding of influencer marketing & social media
• You have a very strong understanding of travel & hospitality industries, as well as luxury, fashion, lifestyle brands
• You have proven commercial skills and are a confident decision maker
• You have experience managing a team and are a collaborative team player

YOUR SKILLS

• You are fluent in English (ideally native) with several past experiences working 100% in English and speak at least 1 other language.
• Highly organized, rigorous, detail oriented, strong communication skills
• Creative & forward thinking mind
• You understand the lifecycle of a project and have experience in project management
• Ability to work well under pressure and meet tight deadlines
• Extremely professional, confidential and have a positive attitude
• Use of tools Google Suite, Salesforce, TravelPerk, CAMPAYGN

THE OPPORTUNITY

• Position based in Paris 75009
• 3-4 days a week office requirement
• Salary & package to be discussed based upon experience

TO APPLY

If you meet the qualifications and are interested in this exciting opportunity, please submit your resume/CV and portfolio (if available) to leah@ykone.com. We look forward to hearing from you!

As an international communication group, YKONE very much values diversity and inclusion. All qualified applicants will receive equal consideration for employment without any discrimination relating to age, gender, identity, ethnicity, religion, sexual orientation, national or social origin, or disability. YKONE managers are supportive of flexibility and autonomy. Home office rules are detailed in a chart that guarantees each team works in fair conditions. The personal data collected is intended for Ykone and is used to evaluate your application. The data collected is exclusively intended for the people in charge of your recruitment. Unless you object, this information will be kept for a maximum of 2 years by Ykone in accordance with Regulation (EU) 2016/679 of April 27th, 2016 on the protection of personal data and the amended « Informatique et libertés », law of January 6th, 1978. You have the right to access, rectify, port, delete and limit the processing of your personal data, as well as the right to communicate directives of your personal data after your death. You can exercise your rights by contacting Ykone's DPO at the following address: data@ykone.com.