Senior Account Manager

Job Location

Boston, MA, United States

Job Description

Riddle & Bloom is an Ideas and Access agency specializing in helping brands like Amazon, HBO, Microsoft and Nestl connect with the Next Generation of consumers. Our integrated approach allows our clients to understand and engage with high schoolers, college students, and young professionals through behavioral insights, experiential marketing, digital strategy, physical activations, e-commerce solutions, and exclusive partnerships.

The Role of the Senior Account Manager:

We are looking for a Senior Account Manager to join our rapidly growing team of college and youth marketing enthusiasts. As a Senior Account Manager, you will actively contribute to the success of client projects, playing a key role in all disciplines from strategic development to execution.

  • Develop a clear understanding of each clients business, marketing goals, and program objectives
  • Partner with team members from R&Bs Client Services and University Relations teams for the development and execution of client programs
  • Oversee 1-3 accounts based on scope
  • Recruit top-tier students for program Ambassador roles by working with internal team members to source and interview candidates from colleges across the US
  • Demonstrates best in class management of student ambassadors, overseeing their training and coaching in support of program objectives
  • Manage the daily workflow of client projects to ensure timely, economic program execution. These tasks include, but are not limited to, status documents, budget responsibilities and project management
  • Leads relationships with outside vendors to provide seamless delivery of program needs
  • Produce client-facing reports by gathering qualitative and quantitative program data
  • Assist in generating consumer insights by conducting primary and secondary research
  • Participate in agency brainstorms to help develop new, creative ways to engage Next Gen consumers
  • Contribute to agency culture by fostering positive internal relationships and maintaining enthusiasm toward day-to-day tasks
  • Perform other duties, as assigned

The Requirements of the Senior Account Manager:
  • Bachelors degree in marketing, communications, business or a related field
  • 2-4 years of related work experience, ideally with exposure to events and experiential marketing
  • Strong entrepreneurial spirit with eagerness to learn and grow in a fast-paced environment
  • Values and respects the importance of organization and time management for effective multitasking
  • Customer-service focus with outstanding interpersonal, written, and oral communications skills
  • Creative thinker that is willing to travel outside of the box for the right solution(s)
  • Self-motivated with proven ability to think quickly and problem solve
  • Proficient in Microsoft Outlook, Excel, Word, and PowerPoint

Why Riddle & Bloom:

We are constantly striving to create a culture at Riddle & Bloom that fosters creativity, collaboration, and accountability. We are committed to investing in our team members, their personal and professional well-being, and celebrating the successes we know will come from our combined efforts. Our employee benefits include:

Gracious holiday schedule and paid-time-off package

Competitive benefits including medical, dental, and vision packages with company contribution

Short and long-term disability and life insurance policies

401(k) plan with annual company contribution

Location: Boston, Massachusetts, US

Posted Date: 5/31/2019

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Contact Information

Contact Human Resources


May 31, 2019
UID: 110366509

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