Patient Advocate

APLA Health provides quality healthcare, life-saving services, camaraderie, compassion, and comfort to all who come through our doors. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate free and low-cost medical services, tailored specifically to meet the unique needs of each individual we serve. APLA Health serves as a medical home providing an array of integrated healthcare services through 71,000 billable patient visits and nearly 10,000 enabling services visits each year. Services provided include: medical, dental, behavioral health and HIV care; pharmacy; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, APLA Health offers housing support; benefits counseling; home healthcare; and the Vance North Necessities of Life Program food pantries; among several other critical support services. We offer great benefits, competitive pay, and great working environment! We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Gender Services Program Manager, the Patient Advocate will serve as a liaison between patients and health professionals to ensure that they patient experiences optimal health outcomes. Additionally, the Patient Advocate may assist patients with accessing certain social services e.g., Cal Fresh or GR (general relief). ESSENTIAL DUTIES AND RESPONSIBILITIES: · Conduct a Patient Needs Assessment” with all new patients to identify their needs, and offer support as needed. · Follow up with patients to ensure their needs are being met and that they are satisfied with the services they are receiving at APLA Health. · Monitor, update, and sustain program visibility on all social media platforms. · Provide health education activities. · Help coordinate the design and layout of collateral materials including but not limited to; program flyers, publicity campaigns, events and other materials as needed. · Assist APLA Health’s Behavioral Health Team as needed. · Assist APLA Health’s Medical Health Team as needed. · Ensure delivery of services that meets the patient’s needs. · Prepare quantitative and qualitative reports as assigned. · Attend community/public meetings as necessary. · Provide peer mentoring to clients seeking gender transition services. OTHER DUTIES MAY BE ASSIGNED TO MEET PROGRAM NEEDS.

Location: Los Angeles, California, US

Posted Date: 11/17/2025