NSW Department of Customer Service

Policy Manager

Job Location

Sydney, Australia

Job Description

Policy Manager – SafeWork NSW Role Title: Policy Manager Grade: Clerk Grade 11/12 Salary Range: $149,739 to $173,174 plus superannuation Duration : Ongoing (permanent), Full Time Locations : Parramatta Applications Close: Sunday 2nd November 2025 About SafeWork NSW SafeWork NSW is the state’s workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation. SafeWork NSW is undergoing an exciting and important period of transformation as we establish the organisation as a modern, strong and standalone Work Health and Safety Regulator. About Us SafeWork NSW is the state’s workplace health and safety regulator, committed to delivering better safety outcomes for workers and communities. This role sits within the Policy, Practice and Programs Directorate , leading a team in the Policy unit. About the Role As a Policy Manager you will lead the development and delivery of legislative and non-legislative policy reform projects that shape the future of workplace safety in NSW. You’ll work closely with the SafeWork NSW Executive and a variety of stakeholders to respond to emerging harms and design regulatory frameworks at both state and national levels. Your Day-to-Day Will Include: Leading research and review of complex policy and legislative reform issues Providing expert advice across government, including interjurisdictional collaboration under model WHS laws Coordinating stakeholder consultation and negotiation on reform initiatives Overseeing the preparation of reports, briefs and correspondence for senior leadership and government Managing people and resources to deliver high-impact policy outcomes Staying ahead of industry trends, regulatory obligations and emerging risks What We’re Looking For: Proven experience in legislative reform, including drafting and consultation processes An understanding of intergovernmental arrangements and model/uniform legislative frameworks Demonstrated ability to operationalise policy in regulatory or government settings Excellent stakeholder engagement and communication skills Ability to manage a variety of competing priorities and deliver under pressure Essential Requirements: Relevant tertiary qualifications and/or equivalent experience Commitment to public sector values and ethical leadership Why Join Us? Be part of a team driving meaningful change in workplace safety Work in a dynamic, high-impact policy environment Enjoy flexible work arrangements and career development opportunities How to Apply Your application should include: A covering letter (maximum two pages) indicating the location for which you are applying and detailing the skills and experience you would bring to this role, including demonstrated examples You should also include an up-to-date resume (of no more than five pages) For enquiries relating to the recruitment process, please contact Harmony Trimboli at safework.nsw.gov.au A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Harmony Trimboli at safework.nsw.gov.au For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process Salary Grade XX, with the base salary for this role starting at $149739 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Hannah Harget via safework.nsw.gov.au. Visit the to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact safework.nsw.gov.au or 02 9494 8. For more information, please visit

Location: Sydney, New South Wales, AU

Posted Date: 11/16/2025
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Contact Information

Contact Human Resources
NSW Department of Customer Service

Posted

November 16, 2025
UID: 5496850199

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