Contract Manager- FM Service Provider

The Contract Manager will be responsible for the delivery of a multi-site key contract within the Facilities Management sector, primarily focused on M&E hard services. The role involves managing both planned and reactive maintenance activities in line with SFG20 maintenance schedules and wider industry standards. You will ensure full client compliance & satisfaction through effective coordination of in-house engineering teams and specialist subcontractors. This position is supported by a dedicated Assistant Contract Manager & Contract Administrator to support the day-to-day administrative and operational functions. Key Accountabilities: • Deliver and manage reactive maintenance, PPM & quoted works in line with contractual obligations • Oversee service delivery and financial aspects of designated regions • Ensure a consistent statutory and regulatory compliance approach, ensuring required standards of compliance with HSQE are met • Submit quotations for remedial works & additional work requests from client • Develop effective working relationships throughout the business, promoting collaboration • Establish and maintain relationships with external clients and liaise with suppliers and sub contractors • Actively attending sites for surveys, audits & face to face meetings as required • Review, identify and implement improvements related to engineering resources and efficiencies in service delivery to the contract • Actively manage and support the wider team from Engineers to Assistant Contract Manger to continually deliver the contractual requirements and grow & develop the contract team • Conduct staff PDR’s as required Key Attributes: • Building Services or technical sector related qualification would be advantageous. • Able to work on multiple tasks, under pressure and meet deadlines • Health & Safety related qualification – e.g. SMSTS, CSCS, IOSH. • Proficient in MS office software, word, excel • Communicates well with management at all levels & demonstrates a “team player” approach Package: • Salary up to £55,000.00 pa. • Car Allowance business mileage. • Annual performance-related bonus – following completion of 12 months service. • Workplace Pension Scheme – Employer Contribution will be 3%. • Salary Sacrifice Pension Option • 25 days annual holiday bank holidays – you will be expected to save some of your 25 days to cover the shutdown period between Christmas and New Year. • Volunteering Day • Death in Service Scheme – your nominated persons will be entitled to 3 times salary, no medical required. • Perkbox – with additional rewards on birthdays and work anniversaries. • All required IT equipment for your role, including mobile phone and laptop. • Hours of work will be full time, 8am – 5pm, 5 days per week

Location: West Midlands, UK, GB

Posted Date: 11/14/2025