SMM & Influencers Manager

SMM & Influencer Manager (Remote, U.S. Market) Company: Tending — Innovative Memorial-Care Platform ️ About Us Tending is a purpose-driven IT company that provides professional cleaning and restoration services for headstones and monuments across the U.S. through our Uber-style platform. We combine technology, transparency, and compassion to help families preserve the memory of their loved ones. We’re expanding our U.S. marketing team and seeking a creative, experienced SMM & Influencer Manager to grow our brand, manage reputation, and build strong relationships with local influencers. Role Overview You’ll develop and execute a full-scale content and influencer strategy that boosts brand awareness, community engagement, and online reputation. This includes overseeing social media channels, creating engaging content, managing reviews, and collaborating with U.S.-based influencers. Key Responsibilities ✅ Create and execute social media strategies across Instagram, Facebook, TikTok, and YouTube ✅ Manage the monthly content calendar (visuals & copy) ✅ Identify and manage local micro- and nano-influencers ✅ Oversee and respond to reviews on Google, Yelp, and Facebook ✅ Launch and track UGC campaigns & community initiatives ✅ Monitor KPIs — engagement, reach, sentiment — and report weekly ✅ Collaborate with designers & copywriters for consistent branding ⚙️ Focus Areas 70% – Social Media & Reputation Management 30% – Influencer Marketing Requirements Must-Have: 5 years in SMM or influencer marketing (U.S. market experience required) Excellent written & spoken English Proven experience managing brand pages & content calendars Hands-on experience with online reputation management Deep understanding of U.S. digital trends & audience behavior Nice-to-Have: Experience in service-oriented or tech companies Background in crisis SMM or ORM Basic design/video skills ( Canva, Figma, CapCut , etc.) Hiring Process 1️⃣ Recruiter Screening (15–20 min) 2️⃣ Interview with Hiring Managers (45–60 min) 3️⃣ Practical Task – Mini Content Plan (3 posts 2 stories, 48h) 4️⃣ Portfolio Review – required (U.S. market experience preferred) Why Join Us ✨ Market-based salary aligned with your experience and results ✨ Purpose-driven company combining innovation with empathy ✨ Creative freedom & strategic ownership of brand presence ✨ Flexible remote work and supportive international team ✨ Room to grow into a full-time leadership role

Location: Mexico City, Mexico, MX

Posted Date: 11/14/2025