Community Manager (Italiano fluente)

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Location: Rome (hybrid with 3 days per week from the office) About the role: As our Community Manager , you’ll be the voice behind some of the UK and Europe’s most beloved nostalgic food brands - the household names people grew up with and still reach for today! From shaping the online personality of our brands to sparking conversations that bring fans together, you’ll play a key role in keeping our communities thriving. You’ll manage day-to-day engagement across social channels - jumping into real-time conversations, responding to fans, and turning followers into brand advocates. Working closely with creators and influencers, you’ll help ensure our content feels fresh, authentic, and true to our brand values across every market. If you love being at the heart of what’s trending, know how to turn comments into conversations, and want to champion brands people genuinely love - this is your moment to shine! ✨ What you will be doing: Monitor and respond to comments, messages, and mentions across social platforms, being the authentic voice the community recognizes and trusts. Foster positive conversations and manage brand reputation through timely, genuine responses. ⚠️ Escalate sensitive issues to relevant teams and ensure resolution. Ideate and develop social-first content that taps into cultural moments, trending formats, and community insights. Collaborate with content creators and social strategists to align community engagement with campaign goals. Identify user-generated content opportunities and amplify brand advocates. Explore AI tools for automated responses and sentiment analysis while maintaining human authenticity. Use predictive analytics to anticipate community needs and engagement opportunities. What you need to be great in this role: 2-4 years of experience in community management or social media roles, ideally within FMCG or multi-brand environments. Strong knowledge of social platforms, engagement best practices, and brand safety guidelines. ️ Familiarity with social listening tools and AI-driven engagement solutions. ✍️ Excellent written communication skills and ability to adapt tone across brands and markets. Strong organizational skills and ability to manage multiple conversations simultaneously. Experience working across multiple regions and understanding cultural nuances. Ability to collaborate effectively with creative, influencer, and performance teams. Our values shape everything we do: Be Imaginative to push the boundaries of what’s possible Be always learningand listening to understand Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Create a Job Alert Interested in building your career at OLIVER Agency? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this job? What is your notice period? * What are your salary expectations (gross, per annum)? * If you are selected for interview is there anything we should take in to consideration? Please say yes or no as to whether you have worked for the following agencies in the last 7 years, Inside Ideas Group, Aylesworth Fleming, MORE, OLIVER UK, Dare or Adjust Your Set * Select Do you have the legal right to work in this country of employment? * Select Point of Data Transfer * Acknowledge/Confirm When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Adjust Your Set ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or DARE("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency or Aylesworth Fleming ("Controller") which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing HR@oliver.agency ("Controller"). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Should you be shortlisted for this role, please indicate if you require any reasonable accommodations or assistance during the interview process * J-18808-Ljbffr

Location: Roma, Lazio, IT

Posted Date: 11/14/2025