Company Engagement Specialist

Join Ofwat’s Sector Performance directorate as a Company Engagement Specialist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission’s final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. We are working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We’re also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you’re passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role Ofwat's company engagement team leads and coordinates Ofwat’s engagement with water companies. We act as the central hub for efficient, informed, and strategic interactions that drive performance, enable oversight, and support policy through deep company insight and collaboration. We expect the team to play a significant role in the supervisory approach that was signalled in the Independent Water Commission recommendations. The team currently has the following headline goals: Providing a key link / bridge across and outside Ofwat on engaging with companies. Contributing to the driving of company performance. The central coordinator or source of information on each of the companies. Supporting Ofwat's policy development, policy implementation and wider evolution Developing key enabling infrastructure to support the company engagement team's performance. The role would suit individuals who can demonstrate excellent communication skills, resilience, an ability to analyse and distil complex information and who have an interest in policy development and implementation. You will need to enjoy working with large volumes of information, short deadlines, senior colleagues, and external contacts. About You To be successful in this role you will need the below essential attributes, experience, skills and knowledge: Lead criterion 1: Ability to analyse complex information and ideas, including data, to identify meaningful insights and create solutions Lead criterion 2: Demonstrated capability to present analysis clearly through reports, presentations, and publications for varied audiences Experience of building professional relationships and possession of strong interpersonal skills to achieve successful outcomes Problem solving and decision-making skills, as well as sound judgement Good organisational skills, including taking responsibility for leadership of specific workstreams Excellent oral and written communication skills, including using PowerPoint, Word and Excel Be innovative, challenge the norm and constantly look for improvements and efficiencies Some familiarity with aspects of Ofwat's regulatory role and the companies that we regulate. Why You Should Join Us: People Centric : Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment : We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities : Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance : Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions. 25 days’ annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date : 23.55 on 18 November 2025.

Location: West Midlands, GB

Posted Date: 11/12/2025