LEARNING SUPPORT OFFICER (VET)

Education and experience: Diploma or degree in Education or a related field would be beneficial 23 years experience in a student support, tutoring, or learning assistance role, preferably in a tertiary education environment Understanding of adult learning principles Ability to adapt to diverse learning needs Knowledge of inclusive learning practices and strategies Understanding of barriers to learning and methods to support diverse student needs Strong interpersonal and communication skills (verbal and written) Good organizational and administrative skills Proficiency in relevant software and technology Computer literacy (MS Office, Learning Management Systems such as Moodle or Blackboard). Duties and responsibilities: Answering customer queries Receiving registrations from students and registering them on the courses you are coordinating Coordinating courses (scheduling of webinars, liaising with lecturers, compiling course materials, creating, and sending certificates, maintaining accurate records for all of your courses and adhering to all compliance requirements) Identifying and counselling underperforming students Liaising with overseas offices regarding courses Quality monitoring Ensure that the courses you coordinate fully comply with all the Standards for Registered Training Organizations Implementing company policies and procedures Training lecturers and students on the use of Blackboard Collaborate Assisting in the scheduling of courses (add to database/ website) Working with and maintaining the Moodle site Providing assistance to the College Manager and your colleagues Assisting with the institutes accounts Ad hoc tasks as required by the college manager Implementing and complying with company copies and procedures

Location: Midrand, ZA

Posted Date: 11/12/2025