HOP Technician

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Mobile networks- We keep the country connected through the survey, design, installation and maintenance of private 5G networks, small cells, supporting Smart Cities & Connected infrastructure. Want to come and be a part of it? What will you be doing? Were looking for a meticulous HOP Technician to ensure HOPs are Right First Time and accepted by clients. Youll translate project requirements into compliant HOPs, schedule activities to align with programme delivery, and monitor SLAsescalating issues to your line manager. Youll keep site and customer trackers current, chase internal and external documentation, compile scheduled and ad-hoc milestone reports, and supply data for subcontractor meetings and departmental briefings. Youll also support ad-hoc administrative tasks (e.g. stats, REC power ordering, RAMS and HOPs). What you'll bring? Youll bring a proven track record of project delivery, strong IT/database skills (MS Office, Project, Excel, Access) and telco vendor experience; excellent written, verbal and senior-level presentation skills; the ability to prioritise, multitask and meet deadlines in pressured environments; a talent for building stakeholder relationships and working independently or in teams; a proactive, adaptable mindset that drives change. Technical IT/telecoms experience is advantageous. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. MGroupT

Location: West Byfleet, South East, GB

Posted Date: 11/8/2025