Senior Trainer Hospitality Division

What youll be doing Design and deliver training programs across front office, housekeeping, and guest services Coach and mentor supervisors and managers in preparation for succession into key roles Identify and develop high-potential staff for leadership pipelines Conduct skills gap analyses and align training with operational and brand standards Standardize training materials, SOPs, and competency assessments across properties Partner with HR and Operations to support performance management and career development initiatives What youll need Diploma/Degree in Hospitality Management or related field 5 - 8 years hotel management experience, preferably as Rooms Division or Operations Manager Proven experience in staff training, mentoring, and performance development Knowledge of housekeeping standards, front office systems, and guest experience management ETDP/SETQAA or facilitator/assessor certification is advantageous Valid drivers license and access to a car (travel to multiple sites required) Clear criminal record Grade 12 certificate and further education diploma Skills & Competencies: Strong leadership and coaching ability Deep understanding of hotel operations and service standards Excellent communication and interpersonal skills; presentable and able to engage effectively with staff at all levels Organized, proactive, and able to manage multiple properties or training sites Results-driven with excellent administrative and reporting skills Passionate about people development and long-term talent growth What is in it for you? Competitive salary with provident fund contribution R30 000 to R35 000 CTC per month based on qualification and experience with provident fund contributions. Opportunity to make a measurable impact on staff development and service excellence Exposure to multiple hotel properties and operational functions Career growth opportunities within a leading hospitality training environment A Few Things to Know This position reports to the Training and Development Manager Extensive travel across Gauteng to different client sites is required Ready to Apply? Click Apply and please complete your application in full. If you dont hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission). Data Privacy Notice By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.

Location: Johannesburg, ZA

Posted Date: 11/8/2025