Help Desk Engineer

Cloud Helpdesk Engineer Warrington Competitive Salary Excellent Benefits My client are a leading second-generation Managed Service Provider (MSP) They are looking for a number of Cloud Helpdesk Service Engineers to join their team based in Warrington. This role would suit either an ambitious IT Graduate or someone with 1-2 years commercial experience in IT. Requirements : Take ownership of incidents, managing through to resolution Work with the latest technology such as Microsoft Azure Problem solve to find solutions to complex issues Providing a high level of customer-focused support through the service desk Promptly respond to issues Configuration of office hardware and software Day-to-day monitoring to proactively prevent issues Produce internal and customer reports Completing site visits to data centre locations/customer premises Liaising with 3rd party vendors as required Keeping up to date on the latest technology that can enhance our and our customers' environments Taking part in the on-call rota Essential Skills Required : A passion for technology above all else Ideally you should have, or be working towards, Azure certifications A positive attitude, always focused on finding a solution The ability to learn new skills quickly An understanding of Windows Server or Windows Desktop An understanding of Active Directory A basic understanding of TCP / IP networking Great communication skills This is a fantastic opportunity to launch a career in IT with an outstanding organisation who will provide you with a multitude of progression opportunities going forward. Benefits include: Health Care, Excellent Paid Overtime rate which is £30/hr or 1.5x hourly rate, onsite gym and much more. To apply for this role please send your CV to Peter Bibby on the email address below

Location: Warrington, UK, GB

Posted Date: 11/6/2025