Senior Account Manager - Healthcare Communications

Senior Account Manager - Healthcare Communications - London Position: Senior Account Manager Location: London (Hybrid) Contract Type: Permanent Start: ASAP Senior Account Manager – We’re looking for a talented Senior Account Manager to join a growing healthcare communications team. If you’re passionate about driving meaningful change in health, love working in a fast-paced agency environment, and want to be part of a supportive, ambitious team - this is the role for you! This is a great opportunity to join a close-knit Client Services team within an award-winning healthcare communications agency that is passionate about shaping a future where no one misses out on life-changing advances in healthcare! As a Senior Account Manager, you’ll bring solid healthcare communications experience and the confidence to manage the core aspects of client service and campaign delivery. You’ll be the main point of contact for your clients, oversee projects (including patient advocacy, PR, comms, social media campaigns, corporate comms etc), and play a key role in delivering creative, strategic, and compliant communications that make an impact. You’ll thrive in this role if you’re a confident communicator, natural collaborator, and someone who enjoys mentoring others while continuing to grow your own strategic and leadership skills. With a vibrant and sociable team environment, intensive on-the-job coaching, and a program of targeted training supplemented by an excellent benefits package, my client values the difference in their employees and puts a strong emphasis on creating opportunities for advancement that complement and develop strengths and further careers. Role & Responsibilities: Develop the ability to provide trusted strategic counsel to clients - offering clear, informed advice based on your growing experience and industry insight. Take briefs and turn them into high-quality content - from press materials and briefing documents to social posts, emails, and video content. Oversee the delivery of assets, ensuring accuracy and creativity, and review work from junior team members, providing constructive feedback to maintain high standards with minimal senior oversight. Demonstrate strong management skills - briefing and guiding junior colleagues, helping them prioritise workloads, and supporting their professional growth. Work collaboratively with senior team members to ensure smooth workflows and timely reviews, with the aim of taking on line management responsibilities in the near future. Bring a strong understanding of the media landscape - leading sell-ins from press release sign-off to pitching and securing coverage across consumer, medical, and trade outlets. Understand how to use social media strategically, confidently advising clients on platform selection, content types, and compliance. Act as a sounding board for junior team members’ ideas, ensuring all social activity reflects client tone, narrative, and brand messaging. Take ownership of project budgets - developing accurate costings, tracking spend, and building your commercial awareness. Proactive, problem-solving mindset - identifying potential challenges early, suggesting solutions, and collaborating with senior colleagues to ensure smooth project delivery. Play an active role in shaping a positive, supportive culture - from mentoring colleagues to participating in training and industry events. Contribute to new business activity, supporting research, developing slides, and attending pitch presentations when opportunities arise. Requirements: A minimum of 3 years of relevant experience (ideally of an agency background) A relevant university degree (life sciences preferred) Excellent organisation and administration skills Excellent verbal and written communication skills Systematic and logical approach to planning Experience supporting communications or marketing campaigns Strong writing skills and close attention to detail Computer literate with MS Outlook, Word, Excel and PowerPoint Experience using social media e.g. X, LinkedIn, etc healthcarecommunications healthcomms PR medcomms medicalcommunications medicalwriter medicaleducation healthcareadvertising healthcare pharma

Location: City of London, London, GB

Posted Date: 11/6/2025