Internal Communications Manager

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning more than 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role We are seeking an Internal Communications Manager to join our Group internal communications function. The successful candidate will join play a key role in helping us to deliver internal communications to c22,000 colleagues across the 56 countries in which we operate. Seeking candidates skilled in creative internal communications, with expertise in communication technology, metrics, and community management. You will report into a senior internal communications manager and be based in our Central London office with the expectation of being onsite 2-3 days per week on average. What you'll be doing Internal communication: Build and complete comprehensive internal communication plans that engage, excite and align with our goals and values. Content Creation: Produce and edit high-quality content for various internal channels including social media posts, newsletters, intranet, emails, and event content. Ensure all content is clear, engaging, and consistent with our tone of voice and brand values. Community management: co-ordinate and promote engaging content to keep some of our largest Viva Engage communities active, ensuring a constant flow of fresh news and content. Demonstrate standard process: share effective community management practices with other colleagues. Comms guides, tools and processes: Support Senior Manager in production and management of them. Measurement and Analysis: Monitor, analyse, and report on the efficiency of internal communication efforts. Utilise metrics to refine strategies and improve outcomes. Who we're looking for In addition to being able to demonstrate that you have the skills and experience needed to perform the role, we are looking for someone with: Outstanding Writing Skills: Proven track record to produce clear, compelling, and concise content for all platforms. Project Management: Demonstrated ability to manage multiple projects simultaneously, meeting deadlines and delivering high-quality work. Attention to Detail: Keen eye for detail to ensure accuracy and consistency in all communications. Experience in delivering campaigns and events. Expert knowledge of using communication technology to reach large-scale audiences and communities. Strong interpersonal skills. Ability to analyse metrics and produce informative reports. Proficiency in using Viva Engage and other community management platforms. Creative Thinking: Ability to generate innovative ideas for engaging and effective communication. In addition to being able to demonstrate that you have the abovementioned skills needed to perform the role, we are looking for someone with: Experience working in a global and diverse organisation. Ability to work in a matrix and fast paced environment. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here .

Location: City of London, London, GB

Posted Date: 11/6/2025