Certain Advantage

Client Services Co-ordinator

Job Location

Glasgow, United Kingdom

Job Description

Client Services Co-ordinator Salary: £25,000 plus benefits Location: Glasgow City Centre Working Pattern: Full-time, office-based Are you a confident communicator who thrives in a busy, people-focused environment? Do you enjoy taking ownership of projects and seeing them through from start to finish? Our client, a well-established insights and research agency based in central Glasgow, is seeking an enthusiastic Client Services Co-ordinator to join their growing team. This is an excellent opportunity for someone who is organised, proactive, and keen to build a career within a collaborative and fast-paced business. You’ll be surrounded by a supportive team that value initiative, attention to detail, and a positive approach. Key Responsibilities As Client Services Co-ordinator , you’ll play a key role in supporting the delivery of client research projects. Your responsibilities will include: Participant Recruitment: Sourcing and recruiting suitable individuals to take part in paid research focus groups and interviews. Client Liaison: Working closely with clients to understand their project briefs and ensure the right participants are selected for each study. Relationship Management: Building and maintaining strong relationships with clients and participants to ensure a professional and enjoyable experience for everyone involved. Project Coordination: Supporting wider team goals, assisting on special projects, and contributing to database development and improvement initiatives.About You To succeed in this role, you’ll need to bring energy, organisation, and a people-first mindset. This role would suit a recent graduate or someone from a customer-facing background who’s ready to take the next step in their career. Essential skills and attributes include: Strong written and verbal communication skills with a professional telephone manner. Highly organised, able to manage multiple projects and meet deadlines. Confident with Microsoft Office (particularly Excel, Word, and PowerPoint). Numerate, detail-oriented, and quality-focused. Friendly, self-motivated, and eager to learn. A true team player who enjoys collaborating and contributing to shared success.Why Join? Our client offers a welcoming and engaging workplace where career development and employee wellbeing are a priority. Benefits include: Private medical insurance (after probation). Company pension scheme. Funded professional training and development opportunities. Holiday bonus over the festive period. Cycle to Work scheme and volunteering opportunities. Regular team lunches, social events, and staff treats. A newly refurbished workspace including a bar area and games room for team downtime.If you’re looking for a role where every day is different, and you can grow your career within a dynamic and supportive team, we’d love to hear from you. Apply now with your CV to be considered for this exciting opportunity

Location: Glasgow, GB

Posted Date: 11/4/2025
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Certain Advantage

Posted

November 4, 2025
UID: 5471510419

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