Warming Center Coordinator (PRN)

Job Description Job Description Job Description: Warming Center Coordinator (PRN) Reports To: Director of Operations / Operational Manager Location: DeKalb County, GA (multiple warming center sites) Position Type: PRN (as-needed, based on County activation) Position Summary Frontline Response is seeking experienced and compassionate Warming Center Coordinators to oversee the operation of warming center sites during cold weather activations. This is a PRN position, activated when DeKalb County opens warming centers due to temperatures of 35°ree;F or below. The Warming Center Coordinator will supervise Residential Assistants, oversee daily site operations, ensure client well-being, and maintain compliance with agency and county standards. Coordinators may rotate among approximately five designated sites, including DeKalb County recreation centers and other community facilities. Key Responsibilities Oversee the opening, setup, operation, and closing of assigned warming center site(s). Supervise Residential Assistants (RAs) assigned to their site, ensuring staff accountability, professional conduct, and quality service delivery. Ensure the overall care, safety, and well-being of unhoused clients, fostering a supportive and respectful environment. Respond promptly to emergencies(medical, behavioral, or safety-related) and escalate concerns immediately to the Operational Manager. Monitor capacity, guest intake, and nightly activity, maintaining accurate documentation in compliance with county reporting requirements. Complete and submit nightly statistical reports(occupancy, incidents, services provided). Coordinate logistics such as meals, bedding, supplies, and transportation in collaboration with operations staff. Serve as the primary on-site point of contact for staff, volunteers, and community partners during activations. Participate in post-activation debriefs to improve service quality and operations. Qualifications Education: Minimum of a Bachelor’s degree in Human Services, Social Work, Psychology, Public Administration, or a related field. Experience: At least 2 years of supervisory experience in human services, shelter operations, or community-based programs. Strong leadership, interpersonal, and crisis management skills. Ability to remain calm, compassionate, and solution-oriented in high-pressure situations. Excellent communication and documentation/reporting skills. Flexibility to work at multiple sites and cover shifts on evenings, overnights, and weekends. Reliable transportation. Schedule & Compensation PRN basis– activations occur when temperatures are forecasted at 35°ree;F or below. Shifts vary by site assignment and county activation needs. Compensation: Hourly rate; commensurate with experience.

Location: Atlanta, Georgia, US

Posted Date: 11/1/2025