Senior Support Engineer (Linux)

5 days ago Be among the first 25 applicants We are seeking a highly skilled Senior Support Engineer with expertise in Linux and Managed File Transfer (MFT) systems, specifically CLEO Harmony and Sterling File Gateway. In this role, you will play a vital part in supporting our MFT platform migration, ensuring secure, reliable, and scalable file transmission services across our business units. Responsibilities Configure and set up CLEO Harmony and Sterling File Gateway to enable file transmission capabilities Design automated workflows for MFT using shell and Perl programming Configure and manage Connect:Direct and file agent scripts for automated file transfers Collaborate with network, firewall, and system administrators to resolve connectivity issues involving TCP/IP and FTP/SFTP Gather and analyze transmission requirements by interacting with business stakeholders to design tailored solutions Provide 24x7 support for file transmission systems, including on-call rotations and maintaining after-hours availability for scheduled maintenance Mentor team members and adhere to established engineering processes Accept guidance from project leads, with the capability to step into a lead role when necessary Requirements Hands-on experience with CLEO Harmony and Sterling File Gateway in operational environments 3 years of Unix/Linux application support and programming skills utilizing Bash/Korn Shell and Perl 3 years of expertise in file transmission protocols including SFTP/SSH, FTPS/SSL, HTTPS, and PGP/GPG Background in TCP/IP connectivity setups, troubleshooting, and MFT workflow creation Strong problem-solving and troubleshooting abilities Ability to handle multiple tasks and projects under strict deadlines Excellent interpersonal communication and documentation capabilities Nice to have Background in IBM Sterling Connect:Direct Programming knowledge of C and Java Familiarity with Google Cloud Platform (GCP) and GCS Bucket storage Understanding of cloud architecture principles We offer International projects with top brands Work with global teams of highly skilled, diverse peers Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000 courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn J-18808-Ljbffr

Location: Brazil, BR

Posted Date: 10/30/2025