Service Technician

Key Responsibilities Carry out planned preventative maintenance on all equipment, ensuring "right first time" repairs and proactive identification of potential issues. Respond quickly to breakdown situations and carry out effective corrective maintenance regimes. Troubleshoot and rectify electrical faults in a range of field devices, including motor controllers, sensors, and scanners. Enter all work carried out and parts used into the Maximo system. Demonstrate problem-solving skills and carry out effective root cause analysis to identify and resolve issues. Maintain a professional and courteous manner when dealing with customers face-to-face, via email, or on the phone. Ensure that contract service level agreements (SLAs) are consistently achieved and improved. Provide cover for other service technicians and shifts when necessary. Adhere to company legislative Health & Safety regulations and policies at all times, ensuring a safe and tidy working environment.Requirements: Time served apprenticeship or equivalent. City & Guilds/NVQ level 3 or above in maintenance mechanical/electrical discipline. Previous experience within an FMCG manufacturing or automated warehousing environment (desirable). Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels. Computer literate and able to use CMMS systems. Ability to read and interpret drawings. Ability to plan and prioritize workload, work on own initiative as well as a member of a team, and work overtime as required. Smart appearance, professional behaviour, and respectful attitude to all people. Desirable: 18th edition, ONC/HNC, multiskilled, experience in using PLCs and diagnostics, experience in training/coaching.Essential: 5 Year work history or reference check Criminal record check Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

Location: Stansted, Essex, GB

Posted Date: 10/21/2025