Head of Service

Head of Provider Services Location: Medway, Kent Salary: £61,140 – £73,241 per annum Plus: Special Allowance: £5,573 per annum Skills Allowance: £10,000 per annum Out of Hours Payment: £3,000 per annum Designation: Head of Provider Services Directorate: Children & Adults Division: Children’s Services Responsible to: Assistant Director – Children’s Services Grade: Service Manager About the Role Medway Council is seeking a visionary and strategic Head of Provider Services to lead and innovate within Children’s Services. This pivotal role will provide strategic leadership, drive service excellence, and ensure the highest standards of care for children, young people, and families. As a key member of the Children’s Services Management Team, you will oversee Provider Services, contribute to our ambitious sufficiency strategy, and shape the future of children’s placements across Medway. Key Responsibilities Lead the strategic development of Provider Services, including the design and implementation of strategies, policies, and service improvements. Maintain strategic oversight of the Sufficiency Plan, fostering strong partnerships to secure stable, high-quality placements for children in care. Oversee children’s placements and financial forecasting, working closely with Commissioning to monitor spend, analyse impact, and plan for future demand. Act as the strategic lead for Adoption Partnership South East (Bexley, Kent & Medway). Drive performance through clear KPIs, embedding best practice and improving outcomes for children and young people. Manage service budgets, ensuring delivery is safe, efficient, and within financial frameworks. Deputise for the Assistant Director and provide cover for other Heads of Service where required. Participate in the senior management on-call rota. About You To be successful, you will be an experienced and influential leader with a proven track record in children’s social care. You will bring passion, innovation, and commitment to service improvement. You must: ✔ Hold a recognised Social Work qualification (Degree, PGC, CQSW, DipSW or equivalent) ✔ Be registered with Social Work England ✔ Hold an NVQ Level 5 in Management (or equivalent) ✔ Have extensive senior management experience, including delivering change ✔ Demonstrate significant experience within children’s services and service specialism ✔ Have contributed to and prepared for Ofsted inspections ✔ Possess in-depth understanding of legislative and policy frameworks for children and families ✔ Have experience working within a Signs of Safety practice model ✔ Evidence continuous professional development Why Join Medway? At Medway, we are committed to improving outcomes for our children and families. You will be part of a leadership team that values innovation, collaboration, and continuous improvement, making a real difference in the lives of those we serve. Apply Now If you are ready to take on a high-impact leadership role and shape the future of children’s services in Medway, we’d love to hear from you. To apply or request more information, please contact: Delanie Heyes – Service Care Solutions Email: Delanie.heyes@servicecare.org.uk or call 01772 208964

Location: Chatham, UK, GB

Posted Date: 10/20/2025