Team Leader

Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working as Team Leader / managing people? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. About the role? We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. About you We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs. You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. How will you make a difference? You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support. You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Support with continuous professional development Access to Clifton Strengths Coaching for development Personal Development Plans How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications: Midnight on Friday 17th October, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Location: Lambeth,London,, GB

Posted Date: 10/18/2025