Fidelity Services Group
HR Administrator - KZN
Job Location
Pinetown, South Africa
Job Description
Generic Job Purpose: The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities. Position Number: TBC Paterson Grade: N/A Critical Job: No Suitability for Persons with Disability: Yes Credit Check Yes Organisational Structure: Line Manager (1 st Level) Regional HR Manager This Job HR Administrator Subordinates (1 st Level) N/A Minimum Experience: 1 to 2 years proven experience in an administrative and people focused environment. Minimum Qualification: Qualification Type Academic Type Academic Sub-Type NQF Qualification Matric / Grade 12 NQF Level 4 Relevant Preferred Qualification: Qualification Type Academic Type Academic Sub-Type NQF Qualification HR Certificate/Diploma Bachelor's degree in Human Resources NQF Level 05/06 Relevant OUTPUTS Key Performance indicators Learning and Development Culture & Transformation HRIS Compliance and Benefits Employee Experience Accurate employee data maintenance general functions FILING Ensure that all filing is up to date and accurate on a daily basis at all times. RECRUITMENT & SELECTION SUPPORT Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request i.e. place adds, shortlist, setting up interviews, assessments and conduct reference checks as per the recruitment policy. BENEFITS & COMPLIANCE Administering employee compensation and benefit plans Maintaining up-to-date and confidential employee records Ensuring compliance with labor laws and company policies as directed and required by the business. Drive and implement HR policies and procedures. Complete and / or process termination process where applicable i.e. UIF claims / provident fund claims (funeral / disability / death / withdrawals) Assisting with IODs as and when required EMPLOYEE RELATIONS Addressing employee complaints and resolving issues with urgency and compassion. Communication: Own and drive communication with all employees through the current channels at hand i.e. whatsapp, emails, notice boards etc. Act as the first point of contact for employees and handling internal and external HR-related queries. PERFORMANCE MANAGEMENT Support managers in ensuring that managers are conducting employee evaluations and organizing performance reviews TRAINING AND DEVELOPMENT Organizing training and development initiatives for employees administration & reporting HR Metrics : Gathering and analysing data related to HR metrics, such as employee turnover rates. Updating, maintaining, and presenting reports with key performance indicators (KPIs) such as turnover rates and hires by each department. Provide regular updates and reports management on status of all HR functions. Communicate, report on, develop, maintain and improve on all HR trackers in collaboration with the HR manager. Document Preparation : Preparing various HR documents, such as new hire guides, employment contracts, and compensation lists End-to-End HR administrative functions as required by HR Manager. general Have knowledge about all facets pertaining to your position. Attend all required meetings and training sessions. Always keep your workstation/office neat and tidy. Do not abuse company telephone for private calls. Filling and administration Adhere to shift roster and office hours. Emails to be processed daily and responded to within and up to date by COB on the said date. Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management Stay informed about industry trends and competitor activities to identify potential threats and opportunities. standard operating procedures Ensure that the disciplinary code is always adhered to. Standing Operating Procedures must be upheld. Meeting and keeping on agreed upon targets. High standard of service must be upheld. Ensure that feedback is given at all times. Ensure compliance at all times. Ensure that the company values are always upheld Competencies Excellent verbal and written communication skills Action orientated Results driven Good time management Interpersonal skills Planning and organizational skills Attention to detail and accuracy (non-negotiable) Problem solving Analytical ability Adaptability Ability to excel in a high pressurised and fast paced environment Effective team player Self-starter Positive attitude Proactive approach Competencies Strong negotiation and problem-solving abilities Ability to work independently and as part of a team Proficient in Microsoft Office Willingness to travel as needed Computer literacy (Word, Excel, Outlook, Presentations) Telephone etiquette Client liaison Follow through and conclude on all commitments
Location: Pinetown, KwaZulu-Natal, ZA
Posted Date: 10/15/2025
Location: Pinetown, KwaZulu-Natal, ZA
Posted Date: 10/15/2025
Contact Information
| Contact | Human Resources Fidelity Services Group |
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