Evening Program Coordinator, Aviano

Overview Evening Program Coordinator, Overseas Contingent III, 100% FTE Full-Time, Grade 003 University of Maryland Global Campus (UMGC) Overseas seeks an Evening Program Coordinator (PC). The PC reports to and works with the Assistant Director (AD) in the administration of UMGC programs. The PC ensures quality services are provided to all current and prospective students and responds to student issues. The PC must work effectively with the Regional Director, local military education coordinators and staff, education center personnel, faculty, administrative staff in Germany, and the military community at large. Hours for this position will primarily be in the evening. Responsibilities Provide academic and administrative support services to prospects and students, and ensure quality assurance standards are met by being available, knowledgeable, courteous and responsive Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff Organize and participate in local Education Fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation Provide assistance with processing students' military documentation (i.e. Tuition Assistance vouchers, ID cards, orders, etc.) Distribute marketing, advertising, and mass media materials at assigned locations when permissible Assist with base access as needed May provide facility support to include: opening and closing UMGC Overseas computer lab, building entrances, windows and classrooms; ensure building rules are adhered to by UMGC Overseas students, that all UMGC Overseas labs / rooms are clean and presentable, and that all supplies are readily available Other job-related duties as assigned Required Education and Experience High school diploma / GED Background in customer service Able to work in a fast-paced and complex environment with accurate attention to detail Possess basic office management and clerical skills Effective written and verbal communication skills Good interpersonal skills Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS). Preferred Education and Experience Some college coursework Applicants with a U.S. valid driver's license Who May Apply Local applicants with individual logistical support (ILS) only. Applicants must already have and be able to maintain ILS, meaning that they must possess a U.S. military ID card and SOFA card from an external source, as this position does not offer ILS. For employment eligibility purposes, applicant must qualify for ILS as described in USAREUR Regulation, Section III, 7-13. Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident in the host nation. Must have a valid passport. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations UMGC is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants / candidates can contact Employee Accommodations via email at employee- Benefits Package Highlights Generous Time Off: 15 to 25 days of paid vacation, 15 days of sick leave, 3 personal days, and 11 Federal holidays. Part-Time rates prorated based on FTE. Comprehensive Health Coverage: Health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent III employees who work on average 20 or more hours per week (130 hours per month) are eligible for subsidized Maryland medical and prescription benefits. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Note: CIII Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent III employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement plan. J-18808-Ljbffr

Location: Friuli-Venezia Giulia, IT

Posted Date: 10/15/2025