Boutique Manager

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. With the retail expansion in Singapore, currently we are looking for a Boutique Manager capable to drive the success of the store to join our retail team in Singapore. HOW WILL YOU MAKE AN IMPACT? As an Ambassador of Buccellati Maison, you will be responsible for the development and optimization of the boutique performance and profitability by ensuring excellence in boutique operations and in delivering the best client service and experience. Reporting to the Retail Area Manager, you will also be responsible for coaching and development of the boutique sales team. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftsmanship and innovation in all its creations. You will be establishing, maintaining and promoting the Buccellati brand image and identity, following the Company’s directives. Boutique Operations Management Participate in the boutique management and achievement of commercial KPIs Train the boutique team to follow and implement boutique standard operating procedures Be responsible for stock and cashier through staff management, ensuring the integrity of stock, monitoring the inventory and boutique cash flow Responsible for the appearance and maintenance of the boutique Ensure compliance with all policies and procedures through regular store management and staff meetings Manage budgets, monitor expenses, and maintain profitability Implement daily, weekly and monthly reporting Sales & Customer Service Ensure sales growth, maximize the sales of the boutique and contribute to the sales targets Support the boutique team in providing client service in accordance with Maison standards, identify customer needs and demonstrate solid product knowledge to cultivate strong client relationships Manage and monitor after-sales activities Respect discount policy Handle customer inquiries and complaints Responsible for developing sales strategy and action plans to grow sales Team Management Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned Hire, lead and advise the boutique team on projects, tasks and operations Motivate the boutique team around the strategy and vision of the Maison Foster a cooperative and harmonious working climate to maximize employee morale and productivity Act as a coach and assist colleagues in operations, sales and training Manage all boutique staff year-end appraisals and development of their career path WHAT ARE WE LOOKING FOR? As the ideal candidate, you will be possessing – 8-10 years of previous working experience in luxury retail industry, preferably in luxury jewelry/watchmaking sector, with 2 years in supervisory role Qualification/training in watches & jewelry, knowledge of diamond grading and design Qualification in Gemology is a plus Excellent interpersonal and communication skills to manage and support diverse and regional client base Strong understanding of customer service needs and internal/external customer priorities Strong attention to detail with the ability to handle multiple tasks simultaneously Computer and internet savvy with experience in using Microsoft Office Seniority level Mid-Senior level Employment type Full-time Job function Sales, Business Development, and Administrative Industries Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at Buccellati by 2x Get notified about new Boutique Manager jobs in Singapore, Singapore . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 9/16/2025