Automation Hardware Technical Support Europe

Overview Automation Hardware Technical Support Europe Beckman Coulter, a Danaher company, offers a culture that celebrates backgrounds, experiences, and perspectives of all associates. We are dedicated to advancing and optimizing the laboratory to move science and health care forward, with a focus on supporting growth, creativity, and continuous improvement through the Danaher Business System. We work in a global environment and provide opportunities to grow in the role or in new positions across different Opco’s. We hope you’ll see yourself here, too. What you find at Beckman Coulter — and within yourself — might just change the world! We are currently looking for a Technical Support Specialist who will be remote-based in Italy or in Germany . Responsibilities Reporting to the Technical Support Manager, you will be in an international environment and provide second-level support by resolving customer problems and issues through technical expertise and troubleshooting on Automation Platforms . You will drive service targets while ensuring strong customer satisfaction and retention. You will apply critical thinking to resolve actions to rapidly repair instrumentation, train our customers and our Service Engineers, support the Applications Team, and verify the operational performance and data quality of systems to support the commercial organization. You will operate independently primarily in the Italian/Germany territory and in Europe when needed (overnight travel as required) to provide excellent customer service while installing and maintaining automation instrumentation and systems in hospital and stand-alone laboratory environments. We operate as a team to share standard methodologies, mentor, and provide experienced technical support. If you thrive in a fast-paced role and want to help build a world-class post-sales organization—read on. The essential requirements of the job include: Biomedical engineer or equivalent. At least 5 years of Technical Support, Field Service experience with diagnostics market. Early careers are welcome but with troubleshooting experience, gained during thesis or internships. Proficient English, both spoken and written, is mandatory. Ability to travel and provide service in the whole country as well as periodic travel to other European countries and overnight travel. A current valid driver’s license is required. It would be a plus if you are: Willing to work different shifts/flexible hours as business needs. Analytical mindset, able to analyze data, identify problems, and find effective solutions. Benefits and additional information Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see. We are driven by a sense of wonder for what we can create—and what we can become. You’ll accelerate your career while driving innovation that improves lives, with guidance from committed leaders, DBS tools, and the support of a global organization. As part of the Danaher family of 67,000 associates across the globe, your possibilities for growth and development are unparalleled. We believe that creativity and innovation thrive when diverse voices are heard, and we’re fostering an inclusive and engaging workplace for our team. If you’d like to learn more, read stories from our associates on our Careers Blog or contact one of our recruiters. For more information, visit . Job Summary Job number: R1296968 Date posted: 2025-09-09 Profession: Customer Support Employment type: Full time J-18808-Ljbffr

Location: Roma, Lazio, IT

Posted Date: 9/15/2025