Receptionist

Key Responsibilities: Manage the front desk , ensuring a professional and welcoming environment for clients, visitors, and suppliers. Handle all incoming calls promptly and direct them to the appropriate departments. Greet customers and ensure they are assisted by the correct sales, service, or admin personnel. Maintain the reception area in a clean, tidy, and organized manner. Assist with appointment scheduling for sales, service, and test drives. Manage vehicle service bookings and follow up with clients regarding collection times. Provide general administrative support, including filing, data capturing, and correspondence . Process petty cash, invoices, and payments when required. Assist with switchboard duties , emails, and handling client queries. Support dealership marketing and customer service initiatives (e.g., promotional events, client feedback follow-ups). Key Competencies & Skills: Excellent communication and interpersonal skills . Strong customer service orientation with a professional, friendly demeanor. Ability to handle high call volumes and client interactions efficiently. Good organizational and multitasking skills . Computer literacy (MS Office: Word, Excel, Outlook). Experience with dealership systems (e.g., Automate, Kerridge, Evolve, or Pinnacle ) advantageous. Attention to detail and ability to maintain accurate records. Ability to work under pressure and handle challenging clients tactfully. Qualifications & Experience: Grade 12 / Matric essential. Minimum 2–3 years’ receptionist or front office experience , preferably in the automotive dealership industry . Experience with switchboard systems essential.

Location: Pretoria, ZA

Posted Date: 9/14/2025