Revenue Manager

Role Overview: The Revenue Manager will deliver a robust sales strategy across their allocated properties, and work with internal and external stakeholders to achieve occupancy targets and maximise revenue opportunities. As the Revenue Manager, you will be responsible for leading the sales process across your allocated properties, utilising multiple methods to ensure high enquiry conversion. Working with the property teams to achieve 100% occupancy you will be responsible for the end-to-end sales process, analysis of results, identifying new opportunities and seeking to improve conversion performance at all levels. You will have a strong focus on increasing revenue, reducing cost per sale, business development and improving teams through training and coaching. Additionally, you will work with the property teams to ensure campaign delivery is effective and be aware of local opportunities to increase occupancy as well as competitor activity and pricing. Key Duties & Responsibilities: Strategy • Launch and deliver a sales strategy per property, that achieves both occupancy and revenue targets. • Monitor the key sales metrics and demographic indicators within the cycle, spotting and acting upon trends, concerns and opportunities. • Highlight opportunities to drive revenue within the sales cycle and communicate required changes to the relevant internal teams and clients. • Liaise with the Head of Sales to make changes where required to agent and incentive budgets/strategy. Clients • Deliver the sales strategy at the start of each cycle, obtaining client approval for pricing and agent/incentive budgets. • Manage the client relationship from a sales perspective. Take the lead on updating clients with changes to the strategy, both positive and negative, and obtain approval for changes as required. • Attendance at client meetings, delivering relevant updates and insight. Team, Training and Onsite activity • Drive retention, ensuring rebooker targets are met, all potential customers have been targeted and there is onsite activity to support this. • Track all sales metrics ensuring customers have a clear journey through our sales funnel. • Work with the sites teams to ensure all enquiries are logged and all sales processes and policies are followed. • Review and feedback on the customer sales journey on site; to include show flats, in person and online viewings, social media activity, student experience and reviews. • Completion of sales PVRs across the region – target of 2 per property, per year. • Manage, co-ordinate and deliver sales training sessions to improve overall sales knowledge and conversion performance. • Support the property teams to achieve summer revenue targets. • Work closely with Regional Managers. • Attend and host Regional meetings to discuss team performance, share best practice, and suggest improvement opportunities. • Demonstrate a clear knowledge of the booking system and feedback change requests. Market Knowledge • Completion of competitor analysis and an awareness of the wider student marketplace. • Demonstrate a superior product knowledge of all properties within the region, knowing their proposition in detail. • Suggest local initiatives for lead generation and work with the marketing team as required. Partnerships • Manage and maintain strong relationships with our Sales team and Marketing team. • Identify key international agents to support specific property requirements and work with them to deliver a strategy. • Develop local relationships with key stakeholders for possible referral and nominations deals. • Work with the partnerships team as required to secure Nominations agreements within the region. Other • Comply with Health and Safety working practice in accordance with the company’s policy. • To be flexible and work effectively with other colleagues. • Support at key open days/check in weekends as required. What We're Looking For A commercially minded professional with a proven record of driving sales, managing diverse clients, and delivering against KPIs. Skilled in data-led decision making, strategy development, and clear communication, with strong Excel and reporting expertise. Confident, adaptable, and proactive, you’ll thrive in a fast-paced, high-growth environment and build credibility at all levels. Work Arrangement: Currently, we operate a working pattern of 4 days in the office and 1 day from home.

Location: City of London, London, GB

Posted Date: 9/8/2025