Apprenticeship Quality & Learner Experience Manager

?? Apprenticeship Quality & Learner Experience Manager ?? Stafford Hybrid (34 days in office, 12 days remote) ?? £40,000£45,000 per annum ?? Full-Time | Permanent ________________________________________ ?? Why Youll Love Working Here Join a growing, Ofsted-rated Good Training Provider and EPAO with a reputation for quality and learner success. Be part of a positive, people-first culture that values continuous improvement. Perks include: 25 days annual leave bank holidays 4 well-being days per year Work fully remote for up to 3 weeks annually Funded qualifications & ongoing CPD Free on-site parking Supportive team with a clear focus on learner outcomes ________________________________________ ?? The Opportunity As Apprenticeship Quality & Learner Experience Manager, youll take a proactive leadership role in shaping the learner journey, embedding quality across apprenticeship programmes, and ensuring Ofsted and funding body readiness. Reporting to the Head of Apprenticeship Programmes, you'll drive best practice in learner engagement, compliance, internal audit, and improvement strategies. This is a hands-on, hybrid positiontypically requiring 34 days per week on-site in Stafford. ________________________________________ ?? Key Responsibilities Quality & Compliance Lead lesson observations and provide constructive feedback to delivery teams Ensure programmes align with DfE and Skills England regulations Coordinate IQA processes with learner progress reviews and feedback insights Inspection Readiness Play a key role in Ofsted preparation and attend inspections Maintain robust QA records and audit trails Support internal and external audits with timely and accurate evidence Learner Experience & Engagement Manage learner voice activitysurveys, feedback loops, focus groups Oversee comms: welcome packs, updates, newsletters Coordinate CPD, enrichment, peer mentoring and alumni activities Data & Impact Monitor learner destinations, withdrawals and achievement trends Use data analysis to guide curriculum development and learner support Collaborate with marketing to share success stories and learner impact ________________________________________ ? What Were Looking For Experience & Knowledge Proven background in quality assurance within apprenticeships ideally within Business Support or Professional service standards, e.g Leadership and Management Strong understanding of Ofsted EIF and inspection preparation Experience of managing Skills England/DfE compliance Experience of managing Learner and Employer experience and driving efficiencies and best practise Qualifications Level 4 IQA qualification (e.g. TAQA) Essential Level 5 Leadership or Quality-related qualification Desirable Ongoing CPD in quality, audit or curriculum welcomed Skills & Attributes Strategic thinker with hands-on, collaborative leadership style Excellent communication, stakeholder and coaching skills Data-literate and detail-oriented with a passion for learner success Organised, proactive, and comfortable leading quality across teams ________________________________________ ?? Ready to Apply? If youre passionate about quality, learner engagement, and driving continuous improvement in apprenticeship deliverywed love to hear from you. ?? Apply now or get in touch for a confidential chat. ?? Call Simon Atkins on 07894 752230

Location: Stafford, West Midlands, GB

Posted Date: 9/6/2025