Information Systems Trainer Apprenticeship

Job summary Are you ready to shape the future of digital healthcare? We're seeking a Systems Trainer Apprenticeship to deliver impactful training across the Trust. This is your chance to combine leadership, technical insight, and a passion for education in a role that truly makes a difference. With the support of our Systems Trainers you will: Deliver digital systems training courses to staff across the Trust, following structured lesson plans and schedules Evaluate software upgrades, update documentation, and escalate development needs when required Promote digital systems and respond to training-related enquiries Adapt training delivery to meet the needs of a 24/7 organisation, supporting project rollouts and fellow trainers Occasionally assist with IT equipment setup and liaise with the IT Helpdesk for software installations Support the creation of training manuals and help guides for Group-wide use As part of this role, you will be able to complete the Learning and Skills Teacher Level 5 Apprenticeship. This nationally recognised qualification will equip you with advanced teaching and learning skills tailored to professional environments. Main duties of the job In this role, you'll be responsible for creating and delivering engaging training materials - from lesson plans and user guides to videos and eLearning. You'll lead face-to-face and virtual sessions, provide floorwalking support, and ensure staff feel confident using Core Systems like Lorenzo, NHS eRS, SystmOne and Digital Dictation. You'll work closely with System Trainers and be supported to: Motivate and coach users across all levels Assess performance and provide tailored feedback Evaluate software upgrades and update training content Plan and organise training sessions and inductions Maintain IT equipment and ensure accurate data setup Contribute to policy development and promote best practices This role requires strong people skills, a focus on process-based training, and the ability to work both independently and as part of a team. Flexibility is key, as you'll support a 24/7 organisation across hospital and community sites. About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community. Job description Job responsibilities For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role. Job description Job responsibilities For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website athttps://join.humberhealthpartnership.nhs.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role. Person Specification Education/Qualification Essential Good general level of education in relevant field (RQF/FHEQ Lv4 or higher) Training qualifications and experience GCSE Maths and English C or above or equivalent Desirable European Computer Driving License (ECDL/ICDL) qualified Experience and abilities Essential Experience within an IT Training Department in a support role Proficient in Microsoft Office products including Excel, Outlook, Word, PowerPoint, Skype Good general understanding of Windows applications Awareness of IT environments Evidence of good performance in current role Desirable Experience of working in the NHS Experience of training assessments and evaluations Person Specification Education/Qualification Essential Good general level of education in relevant field (RQF/FHEQ Lv4 or higher) Training qualifications and experience GCSE Maths and English C or above or equivalent Desirable European Computer Driving License (ECDL/ICDL) qualified Experience and abilities Essential Experience within an IT Training Department in a support role Proficient in Microsoft Office products including Excel, Outlook, Word, PowerPoint, Skype Good general understanding of Windows applications Awareness of IT environments Evidence of good performance in current role Desirable Experience of working in the NHS Experience of training assessments and evaluations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northern Lincolnshire and Goole NHS Foundation Trust Address Group Wide Scartho Road Grimsby DN33 2BA Employer's website

Location: Grimsby, North East Lincolnshire, GB

Posted Date: 9/6/2025