Client Solutions Manager, Retail - Global Business Solutions- Italy

Overview Client Solutions Manager, Retail - Global Business Solutions - Italy. The Client Solutions team is responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients and to educate and inform brands across Europe about the evolution of TikTok. Responsibilities Educating brands and ecosystem partners (media agencies, creative agencies, consulting) on TikTok marketing product solutions and measurement Dr iving media strategy, planning, and implementation of media campaigns to deliver against partners' business goals Support and work with the Brand Partnerships Manager and Industry Activation Strategist on pre-sale research, strategy and pitch Outline and oversee measurement strategy, tracking, and results delivery Manage and grow post-sale partner relationships with brands and agencies Present findings and insights in a consultative way to partners and collaborate with relevant internal teams to provide a complete solution Monitor and analyse ad campaigns to identify optimisation opportunities for improving and scaling performance Investigate and work directly with product & engineering teams to help troubleshoot partner issues on the platform Conduct regular business reviews with a consultative, long-term approach to building productive relationships with partners, in collaboration with the Brand Partnerships Manager Qualifications Minimum qualifications Experience in digital marketing or account management in brands, agencies or ad tech Must be willing to work in Milan, Italy Experience managing campaigns across digital platforms and ad tech product Full funnel advertising campaign experience including performance Deep understanding of the digital landscape and a passion for social media and entertainment in general Excellent verbal and written English and Italian language skills Media & Entertainment, Sports, Education, Apps & Telco industry knowledge is a plus Preferred qualifications Detail oriented with exceptional organizational skills Able to coordinate different stakeholders' interests and requests simultaneously Experience in a client-facing role and ability to speak to C-Level stakeholders Experience in managing highly structured businesses Deep understanding of measurement solutions and how to leverage them to prove TikTok value to clients Excellent verbal and written Italian and English communication skills, due to working with vendors/external stakeholders in the Greek market About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our product is built to help people express themselves, discover and connect – and our diverse teams make that possible. We create value for our communities, inspire creativity and bring joy. We strive to do great things with great people, lead with curiosity and humility, and foster an \"Always Day 1\" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people across the globe, and so does our workplace. We are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. Job details Seniority level: Mid-Senior level Employment type: Full-time Job function: Business Development and Sales Industries: Advertising Services J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 9/5/2025