Home Energy Advisor / Community Support

Community Support Home Energy Advisor who has strong communication skills with the ability to explain complex details simply, is required for a charity and social enterprise that provides free, impartial energy-saving advice to households, helping reduce fuel bills and carbon admissions. ALL LEVELS OF EXPERIENCE CONSIDERED ADDITIONAL TRAINING PROVIDED Ideally you will have worked within a similar role. However, we will consider candidates who have strong communication skills, are happy to travel, with the ability to present and provide advice to individuals and small groups on energy efficiency (training provided). SALARY: £23,505 per annum Generous Benefits (see below) LOCATION: Aberdeen, Aberdeenshire, Scotland JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week (with flexibility based on service needs) ESSENTIAL REQUIREMENT: A full driving licence is essential and non-negotiable due to travel requirements. Access to a vehicle is preferred but not required. PLEASE NOTE: There are NO relocation expenses and the organisation is NOT offering sponsorship with this position. JOB OVERVIEW We have a fantastic new job opportunity for a Community Support Home Energy Advisor who has strong communication skills with the ability to explain complex details simply. Working as a Community Support Home Energy Advisor you will deliver face-to-face and telephone advice to householders. As the Community Support Home Energy Advisor your work will focus on home visits, community advice sessions, presentations, and events, providing impartial guidance on energy efficiency and heating options. As a successful candidate youll play a vital role in helping people reduce fuel bills and adopt low-carbon lifestyles. DUTIES Your duties as the Community Support Home Energy Advisor include: Deliver clear, impartial energy advice via home visits, phone, and community outreach Develop and implement community sessions and projects promoting sustainable energy use Build partnerships and represent Scarf at community and partner meetings Maintain up-to-date knowledge of energy, affordable warmth, and water heating Record activity and outcomes using our bespoke CRM system, meeting targets and deadlines Work flexibly, including occasional outside normal hours CANDIDATE REQUIREMENTS Experience in customer-facing, target-driven roles Strong communication skills with the ability to explain complex advice simply Proficient in Microsoft Word, Excel, PowerPoint, and CRM software Self-disciplined and able to manage workload independently Flexible approach to working hours A full driving licence is essential and non-negotiable due to travel requirements. Access to a vehicle is preferred but not required BENEFITS Flexible working 35 days off pro rata (30 paid annual leave pro rata, 5 public holidays) An extra day off, paid, for your birthday! Salary sacrifice and net pay deduction schemes Paid time to volunteer Pension plan Staff events Free access to employee assistance provider Sick pay scheme Credit union membership APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13756 Full-Time, Permanent Customer Service, Social Care, Charity Jobs, Careers and Vacancies. Find a new job and work in Aberdeen, Aberdeenshire, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Location: Aberdeen, Scotland, GB

Posted Date: 9/2/2025