Home and Community Program Manager

Description: Are you a strong leader with a passion for empowering individuals with autism and developmental needs? Do you thrive in a dynamic environment where strategic thinking, staff development, and service excellence come together? Brighter, Stronger Foundation is seeking an experienced and mission-driven Program Manager to lead our Home and Community-Based Autism & Related Services team. About Brighter, Stronger Foundation (BSF): BSF is a leading outpatient behavioral health provider offering community and clinic-based services for youth with autism and mental health needs. Our mission is to promote independence, resilience, and wellness through high-quality, client-centered care. Position Overview: As a key member of the BSF leadership team, the Program Manager plays a critical role in ensuring effective service delivery, team performance, and program compliance. This role oversees the daily operations of our Autism & Related Services program-including clinical, administrative, and strategic functions-and directly contributes to the success of our clients, families, and staff. Key Responsibilities: Program & Operations Management Oversee daily operations including staffing, transportation, facilities, and program logistics Ensure consistent delivery of high-quality client services across all locations Facilitate stakeholder engagement and community partnerships to drive program growth Serve as a member of BSF's Emergency Response Team and participate in 24/7 on-call rotation Provide weekly onsite support at program service locations Staff Leadership & Performance Management Supervise and support multidisciplinary staff through coaching, training, and performance management Assign responsibilities and monitor performance to ensure compliance and quality standards Implement progressive discipline when necessary, ensuring staff accountability Conduct weekly service utilization reviews and manage documentation compliance Create a positive, empowering work environment that reflects BSF's mission and values Serve as a mentor and trainer to grow staff in clinical, leadership, and client-centered care Recruitment & Workforce Development Interview, select, and onboard new staff in collaboration with HR and supervisors Partner with BSF's Internship/Volunteer program to enhance workforce development Lead or support staff training for internal teams, community partners, and stakeholders Compliance & Continuous Improvement Ensure program compliance with COMAR, CARF, and internal policies Analyze data, monitor outcomes, and implement workflow improvements Step in to fulfill responsibilities of key direct reports when needed to ensure operational continuity Support cross-departmental needs during emergencies or critical staffing gaps Why Join BSF? Leadership opportunity with mission-driven impact Supportive and collaborative organizational culture Competitive salary and comprehensive benefits Professional development and training opportunities Opportunities to shape and grow innovative service programs Requirements: EDUCATION AND EXPERIENCE AND NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES: Qualifications: Bachelor's or Master's degree in Social Work, Psychology, Education, Human Services, or a related field 3 years of experience in program management or clinical leadership, preferably in autism or behavioral health services Demonstrated experience managing teams and driving performance in a fast-paced setting Strong working knowledge of Maryland COMAR regulations and CARF standards Exceptional communication, leadership, and organizational skills Ability to balance strategic thinking with hands-on program involvement Comfortable with data analysis, performance metrics, and EMR/HRIS systems PI394f7e71449f-8399

Location: Maryland, New York, US

Posted Date: 8/29/2025