Apprentice Customer Service Advisor

Full time : Apprenticeship Hourly rate: £11.09 Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH The Role This is customer service, so lets keep it simple. Would you love working in customer service? Do you want? unlimited earning potential ?with a super simple,? uncapped bonus scheme ? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the? backbone ?of our business by supporting and being there for our customers. Working in?Customer Service , your job will be to show our existing customers why the? EE family ?is the right one for them. We are more than a? team ?at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and? personal ?service every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are? passionate ?about helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be. Enrolling onto our? Aspire ?programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our? Aspire ?programme is just one example of how we can help you move your? career ?forwards, and if youd like to know more just ask! Wondering If Youre What Were Looking For? We believe in a completely? personal ?environment, where youre treated like you want to be treated. Were? committed ?to working together to build a? community ?where everyone feels they belong. Whatever your? age ,? race ,? sexuality ,? disability ,? religion ?or? gender identity , we recognise and? celebrate ?our differences and embrace? diversity ?at all levels. Everyone is? welcome ?at EE. Wondering Whats In It For You? Being part of the EE family brings a huge number of benefits including the below: A? great ?starting salary of? £21,620 , plus? incentives ?throughout the year Our? Smart working model ?which supports you to create a? flexible working ?routine that works for you Huge ?discounts of EE & BT products including your Mobile and Broadband saving you? hundreds of pounds ?every year Brand? new sites ! We are currently refurbing all our contact centres to make them? state of the art ?and a great place to work Volunteering days, so you can? give back ?to your local community Optional Private Healthcare and Dental, for? you ?and the? family A share scheme where you can? invest ?in the company at a? discounted ?rate 25 days holiday ?with the option to buy more Optional Pension scheme to? protect ?your? future Critical Illness ?cover Gym membership? discounts Discounts ?off attractions for the? family ?all year round The smaller bits like;? free ?parking on our sites,? free ?tea and coffee, and even a? concierge What Are You Waiting For? If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!

Location: Merthyr Tydfil, Wales, GB

Posted Date: 8/21/2025