Pension Administrator - Hybrid

Job Title: Pension Administrator Location: Darlington (Hybrid Working Available) Contract Type: 6 Month FTC About the Role We’re working with a well-established financial services organisation based in County Durham to recruit a Pension Administrator to join their growing team. This is a fantastic opportunity for someone with experience in pension scheme administration—particularly defined contribution schemes—who is looking to develop their career in a supportive and forward-thinking environment. The successful candidate will be part of a team responsible for delivering high-quality pension administration and member support services. This includes handling day-to-day scheme operations, responding to member queries, and ensuring compliance with internal and external standards. Key Responsibilities Administer pension schemes with a focus on defined contribution arrangements. Act as a first point of contact for scheme members, providing support via phone, email, and post. Process member transactions and maintain accurate records. Collaborate with internal teams to ensure smooth delivery of services. Support communication and engagement initiatives for scheme members. Contribute to continuous improvement of processes and service delivery. About You Minimum of 2 years’ experience in pension administration, ideally with defined contribution schemes. Strong communication skills—both written and verbal—with a professional and empathetic approach. Highly organised with the ability to manage multiple tasks and meet deadlines. A team player who is also comfortable working independently. Passionate about delivering excellent service and maintaining high standards of accuracy. Right to work in the UK is essential (this role is not eligible for visa sponsorship). What’s on Offer Competitive salary based on experience 28 days annual leave plus bank holidays Defined benefit pension scheme Health cash plan Hybrid and flexible working options Paid volunteering days and other lifestyle benefits

Location: County Durham, GB

Posted Date: 8/21/2025