Recovery Assistant - MOR10957

Job Description Assist the Council Tax Officer to ensure the identification and recovery of council tax, non-domestic rates and benefit overpayments in line with current legislation, policies and initiatives set by government and by local policy. The postholder may contact debtors to discuss repayment and liaise with other organisations to maximise collection of unpaid monies. Requirements Identification and Recovery of Debt System Administration Management Information Development and General Clerical Duties The Individual Experience of working in a busy officer environment using relevant technology Experience in the recovery of unpaid monies Minimum 4 Standard Grades or equivalent including Maths and English Effective organisational skills, including time management Strong customer care skills and focus Self confidence Self motivated Payment negotiation skills Proven ability to deal with difficult and/or confrontational customers Ability to analyse and prioritise recovery of debt Ability to liaise and work effectively with Debt collection partners Ability to work effectively as part of a team Effective communication skills - both written and verbal Ability to relate well with all levels of staff Willingness to accept direction/ delegation Appreciation and acceptance of and commitment to the importance of confidentiality A flexible approach to new working practices and technology Flexibility to meet needs and demands of the service Closing Date: 29 August 2025 Starting Salary: £26,729.30 Hours per Week: 36.25 £14.18 per hour Interviews: TBC For further information, please contact James Taylor 01343 563160

Location: Elgin, GB

Posted Date: 8/20/2025