Helpdesk Administrator

Job Description: Helpdesk Administrator Working Hours: 08:30 - 17:30 Monday to Friday. (Inc 1 hour lunch) Location: St Albans Salary: up to 27k per annum Holidays 20 BHs Company pension Duties: · Cross referencing the shared mailbox with the CAFM system to ensure all faults have been raised · Keeping the shared mailbox tidy by filing emails in the relevant folder one logged · Responding to the client · Assist with issuing small, quoted works · Assist with reassignment of work to operatives · Sign off work · Ad hoc administration Required Skills: · GCSE's or equivalent - Grade C in English and Maths · Administration experience · Good planning and organisation skills and the ability to prioritise own workload efficiently · Understanding of FM business or the willingness to learn · Strong communication skills via telephone and email · Working knowledge of MS Office including Excel and Outlook

Location: South East, GB

Posted Date: 8/2/2025