Senior Insight Manager

Senior Insight Manager – Customer & Market Insight Salary: £55,000 to £60,000 plus bonus and share scheme Location: Hybrid, with two days a week in their midlands office If you're an insight specialist ready to shape strategy, not just report on it, this could be your next move. A growing financial services organisation is looking for a Senior Insight Manager to lead on customer and market understanding. This is a newly created role, giving you the chance to build something from the ground up and work with senior leaders who genuinely value insight. What you'll be doing Lead customer and market insight, including segmentation, behaviour and competitor benchmarking Commission and conduct primary research, both quantitative and qualitative Turn data into clear, compelling stories through newsletters, workshops and insight sessions Build strong relationships across marketing, product and finance Challenge assumptions and bring clarity where internal myths may have taken hold What we’re looking for 5 to 10 years’ experience in insight, either agency or client-side Strong communicator who’s confident leading agencies and presenting findings Skilled at bringing together research, data and storytelling to shape decisions Experience in customer segmentation, brand or behavioural insight Confident working cross-functionally, especially with marketing and analytics Comfortable working in a structured, regulated environment Tools and experience Solid Excel skills (pivot tables, lookups etc) Used to working alongside BI or analytics teams (you won’t need to code) Experience with tools like Talkwalker or running face-to-face qualitative sessions is a bonus What’s on offer Salary between £50,000-55,000. Bonus scheme and up to 10 percent pension contribution Hybrid working, two days a week in the Solihull office 25 days holiday, plus your birthday off and extra days at Christmas. Holiday allowance increases with service. Benefits include share schemes, wellbeing support, volunteer days and more If you're ready to lead insight in a business that values data-driven thinking and creative collaboration, this could be the right move. We are open to researchers either from a market research agency or client side backgrounds and open on sector background too. Please apply for next steps . For successful applicants, a recruitment consultant will be in touch via email to schedule a briefing call. We will explain the role in more detail and share the company details before creating a formal application. Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.

Location: Solihull, UK, GB

Posted Date: 7/31/2025