Senior FOH Manager

Duties: Oversee and manage all front-of-house operations, ensuring a seamless and welcoming experience for every guest Lead, train, schedule, and inspire FOH staff to uphold the highest standards of service and professionalism Act as the primary point of contact for guest relations, addressing feedback and resolving issues with poise and professionalism Maintain cleanliness, readiness, and organization across all FOH areas before, during, and after service Uphold and enforce standards for service etiquette, appearance, and overall guest interaction Manage and optimize reservations, walk-in traffic, and seating flow Onboarding of FOH team members in collaboration with senior leadership Monitor inventory levels of FOH supplies and manage ordering as needed Ensure consistent adherence to health, safety, and regulatory standards Requirements: Grade 12 A formal qualification will be an advantage Demonstrated experience in a Senior FOH management role within a high-volume or upscale hospitality environment Outstanding leadership, communication, and team-building skills Strong organizational and decision-making abilities, with a calm and proactive approach under pressure Proficient with POS systems and comfortable interpreting basic operational or financial reports High standards of personal presentation and professional conduct Flexible availability, including evenings, weekends, and holidays.

Location: Mossel Bay, ZA

Posted Date: 7/26/2025