Hotel Manager

Key Responsibilities Oversee all hotel departments and coordinate smooth daily operations Manage guest experiences, addressing needs, and ensuring satisfaction Uphold and exceed service standards across all touchpoints Collaborate with department heads to drive performance and consistency Lead and develop staff, fostering a culture of care and excellence Oversee financial performance and ensure cost-effective operations Manage and coordinate weddings, events, and special bookings Ensure full compliance with health, safety, and legal requirements Requirements Minimum of Grade 12 or equivalent Professional fluency in English (spoken and written) Computer literacy with strong MS Office skills (Word, Excel, Outlook, PowerPoint) Valid drivers license Diploma in Finance or Hospitality (advantageous) Prior experience in a similar 4/5-star hotel role Proficient in Opera Property Management System In-depth understanding of Front Office and Reservations functions Strong background in Food and Beverage operations Detail-oriented, guest-focused, and passionate about exceptional service Natural leader with a calm, solution-driven mindset

Location: camps bay, Western Cape, ZA

Posted Date: 7/20/2025