Referral and Compliance Coordinator

Job Description: The Referral and Compliance Coordinator plays a pivotal supportive role in ensuring high-quality service delivery and growth across Spectrum Children Services’ portfolio of Ofsted-regulated Children’s Homes and Supported Accommodation. To lead and coordinate referrals and admissions, maintain strong relationships with commissioning bodies, support and monitor staff training compliance, and ensure ongoing regulatory compliance with Ofsted and internal quality assurance standards (including ClearCare system compliance). Key Responsibilities: Referrals & Admissions * Act as first point of contact for placement referrals. * Coordinate pre-admission assessments and liaise with operational teams. * Maintain records of placements, rejections, and outcomes. * Prepare placement reports and ensure transition plans are documented. Commissioner & Stakeholder Engagement * Build and maintain positive working relationships with commissioners, social workers, and local authorities. * Attend and contribute to professional meetings as required. * Ensure timely communication and updates to stakeholders regarding referrals and placements. Training Compliance * Oversee staff training matrix and track completion. * Liaise with managers to ensure mandatory and refresher training is up to date. * Coordinate induction training for new staff and support external training providers as needed. ClearCare & Regulatory Compliance * Maintain accurate and up-to-date data in ClearCare. * Monitor compliance indicators, including audits, risk assessments, and daily recording. * Assist in preparing for inspections and contributing to action plans post-Ofsted inspections. Skills and Experience: * Experience working in social care, education, or Ofsted-regulated settings * Knowledge of Ofsted regulations and children’s residential or supported accommodation * Experience with referral and admissions processes * Strong IT skills, including ClearCare or similar systems * Excellent communication and organisational skills * Experience liaising with commissioners and external professionals * Qualification in Health & Social Care or Administration Important Information: Office based in Bury, Manchester - Monday to Friday 25 hours per week. Key Competences: * Attention to detail and accuracy * Professional and confident communicator * Organised and able to manage competing priorities * Discretion and confidentiality * Commitment to safeguarding and quality care Safeguarding Statement Spectrum Children and Young People Services is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment and to adhere to the highest standards of professional conduct. All appointments are subject to satisfactory enhanced DBS checks and compliance with our safeguarding policies and procedures to ensure a safe environment for those in our care. Spectrum Children & Young People Services are part of the Rehability UK Group and share the group values of: * Openness: Openness is a cornerstone of the Rehability UK Group. We value communication as a powerful tool to unite everyone - those we support, our colleagues, stakeholders, and the wider community. * Personalisation: Personalised care is central to everything we do. It is shaped by the unique needs and preferences of the people we support, evolving and growing alongside them. * Empowerment: Together, we embrace boldness and ambition, empowering ourselves and those we support to achieve more. We enable individuals to flourish, live fulfilling lives, and become integral members of their communities. * Reliability: We cultivate a culture of trust and commitment, both to ourselves and those we support. Together, we learn and grow. * Aspiration: We invite people to embark on their journeys with our unwavering support. Those we support take charge of their lives, embracing their ongoing journey of growth and development in a way that makes sense to them

Location: Bury, Greater Manchester, GB

Posted Date: 7/18/2025