Operations Manager

Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment. We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values. ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation. About the Role Position: Operations Manager Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally) Hours: Full-time, 37.5 hours per week (occasional evenings/weekends) Salary: £34,000 Contract: Fixed term – 3 years (with the potential to extend, subject to funding) Reports to: CEO Key Responsibilities Lead ARC’s day-to-day operations and service delivery Line-manage the staff team and support their development Oversee internal systems including HR, finance, and facilities Ensure compliance with safeguarding, GDPR, and health & safety Maintain financial records, monitor budgets, and support small fundraising activities Collaborate with the CEO and Board of Trustees to deliver on strategic goals Build and maintain strong relationships with partners Champion equality, inclusion, and trauma-informed practices in all areas of work Who We’re Looking For We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities. How to Apply Download the Recruitment Pack to learn more about the role and the person specification. Closing date: Monday 25th August at 10:00am. Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11). Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).

Location: Blackburn with Darwen,, GB

Posted Date: 7/13/2025