Account Manager – Promotional Merchandise

Job Title: Account Manager – Promotional Merchandise (2 Years Distributor Experience) Location: London (WeWork Office) | Hybrid (1 WFH day/week after probation) Salary: Competitive Bonus Type: Full-Time, Permanent Hours: Super flexible – work around school runs, early starts, or late finishes! Exciting opportunity to join a fast-growing, creative promotional merchandise agency! We’re working with a rapidly expanding and well-respected branded merchandise agency that partners with global brands to deliver standout, sustainable promotional products. They’re now looking to hire an experienced Account Manager with a background in merchandise distribution. This is a fantastic opportunity to join a collaborative, fast-paced, and supportive team based in a lively central London WeWork. The Role: You'll take ownership of a portfolio of B2B clients – managing projects from brief through to delivery, while working closely with the internal creative and sourcing teams. You’ll bring ideas to life, ensure client satisfaction, and have the flexibility to work in a way that suits your life. They’re super flexible on working hours – this is a grown-up, output-focused environment. Responsibilities: * Manage client accounts and build lasting relationships * Take briefs, suggest ideas, and deliver quotes, visuals, and timelines * Collaborate with internal teams to ensure projects are delivered on time * Maintain quality service and client satisfaction throughout * Identify upselling and cross-selling opportunities * Keep up with product trends and new ideas ✅ Requirements: * Minimum 2 years’ experience with a merchandise distributor (agency/supplier-side) * Strong client-facing and project management skills * Commercially minded, confident communicator, highly organised * Comfortable using CRM systems and Microsoft Office * Proactive and solution-focused What’s On Offer: * Competitive salary performance bonus * Super flexible hours – work around life, not the other way round * 1 day WFH per week after probation * Birthday off personal volunteering days * Dog-friendly WeWork with social events, barista coffee & team lunches * Clear progression path and opportunity to grow Apply now – flexible interviews available this week

Location: London, EC1, GB

Posted Date: 7/8/2025