Regulatory Support Specialist

This is a Regulatory Support Specialist role with Uber based in Sydney, NSW, AU Uber Role Seniority - graduate, junior More about the Regulatory Support Specialist role at Uber Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. About The Team Community Operations is the heart and soul of our BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it’s an organisation that touches every part of Uber! About the Role Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators. Your Impact in Role Triage and draft notifiables for regulators: Identify and draft notifiables in a timelymanner from the triage queue. Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team The Experience You'll Bring You will have some experience in a high-volume, fast-paced customer-facing role A flair for writing - you know the right turn of phrase in all situations and a confidence in speaking - you will be the voice of Uber Passion for helping others and creating support experiences that surprise and delight Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers Skilled at handling multiple tasks at once and you have the drive to see them to completion Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Uber team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Triage and draft notifiables for regulators ️ Assist in projects Key Strengths Customer service experience ✍️ Writing skills Problem-solving skills Project management Multi-tasking ❤️ Empathy Why Uber is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Uber not with Hatch.

Location: Sydney, New South Wales, AU

Posted Date: 7/5/2025